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English For Business by Golden English
Optimize Your Employees’ Performance with Business English Training to Enhance Productivity and Company Success.
Although you are fluent in everyday English conversations, you may still lack confidence when speaking in front of a large audience, explaining ideas, or answering difficult questions during formal presentations.
You feel the need for a quick and effective method to communicate proficiently in a professional context, without spending excessive time on complicated theoretical learning.
The materials provided are tailored based on the participants' abilities.
Evaluation results are used to adjust the next steps in the learning process.
Assessments are based on the participants' actual capabilities, not just attendance or exam scores.
A combination of live sessions (in-person or virtual) with online materials and interactive technology.
✔Customer Service Communication
✔Telephone Etiquette
✔Handling Complaints
✔Check-In/Check-Out Procedures
✔Hotel Services & Amenities
✔Cross-Cultural Communication
✔Patient Interaction & Communication
✔ Cultural Sensitivity in Healthcare
✔Taking Patient History
✔Giving Instructions & Advice
✔Emergency Situations
✔Writing Medical Reports
✔Patient Introduction & Reception
✔Medical Terminology
✔Patient History & Consultation
✔Giving Instructions
✔Doctor-Patient Communication
✔Handling Medical Records
✔Regulations & Compliance
✔Handling Prescription Medications
✔Pharmaceutical Product Descriptions
✔Consulting Patients on Medication
✔Pharmaceutical Marketing
✔Technical Vocabulary and Terminology
✔Technical Writing Skills
✔Product Specifications & Instructions
✔Engineering Drawings
✔Maintenance Procedures and Reports
✔Trade Vocabulary and Terminology
✔Business Correspondence
✔Negotiation Skills in Trade Deals
✔Incoterms and Shipping Terms
✔Documentation and Procedures
✔Import/Export Regulations
✔Greeting and Welcoming Guests
✔Answering Phone Calls Professionally
✔Providing Directions
✔Handling Reservations and Bookings
✔Managing Inquiries and Requests
✔Greeting and Welcoming Customers
✔Understanding Customer Needs
✔Explaining Products and Services
✔Handling Complaints
✔Professional Responses
Kepuasan Peserta
Klien Perusahaan
Alumni Kursus
Still unsure about which program is right for you? Let’s consult with Min-GO (Golden English Admin) for free!
